We're here to help

Shipping Information

 

Order Processing

We process all new orders Monday – Friday at 12 PM CST. If an order is placed after 12 PM it will be processed the next business day. Orders ship from our warehouse on the same day that they are processed. Please allow for up to 3 days for us to process your order; this accounts for holidays and weekends.  If an order is placed on Friday after 12 PM it will not be processed until Monday and will therefore ship on Monday. Please consider this when choosing a shipping method.

Personalized orders from our Custom Print Shop take 3-5 business days to process.

 

Shipping

Please note that we only ship on business days (Monday – Friday). No packages will be in transit or delivered on Saturday or Sunday- even with Next Day and Second Day service. For example, if an order ships on Friday via UPS Next Day it will be delivered on Monday.

Shipping is available in the United States and Canada. If you have inquiries about shipping elsewhere, please email customersupport@gartnerstudios.com and request a shipping quote.

For personalized orders from our Custom Print Shop, shipping is only available in the United States.

PO Boxes- Shipping to PO Boxes is only available with UPS Ground service.

UPS Ground / SurePost- We often use UPS SurePost which combines the speed and reliability of the UPS Ground network with last mile delivery provided by the U.S. Postal Service.  If USPS is not available in your area and you have selected UPS Ground service, please email customersupport@gartnerstudios.com and we will make sure that final delivery is provided by UPS.

UPS Ground shipping is free for orders over $50.