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Refund policy

Returns

Not loving your purchase? We definitely don't want you to be disappointed! Please send any feedback to support@gartnerstudios.comand we will do our best to make it right!

*Returns will be processed every Monday and Wednesday*

Our Return Policy

Items must be in original condition with the packaging intact to be refunded

Please reach out to our support team if any items arrive damaged before sending back to us

Returns must be within 60 days of the order date

We do not cover the cost of return shipping

We're not responsible for items delivered to incorrect addresses supplied by the sender - so check that info twice

Personalized items are not returnable

We will refund your account within 1 business day of receiving it

Shipping costs are not refundable

Include your packing slip or order receipt so that we can identify your order

Send returns to: Customer Service, 201 South Main Street, Stillwater, MN 55082